We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Claimed Profile. You can also use the parking app: Motu. Their "non-COVID menu from earlier times looks very inviting....who knew anyone in Western Michigan served good French food? 35 Oakes St SW, Grand Rapids, MI 49503-3130. They don’t say,” I’ll be right with you”, they say NOTHING. PHONE 616.551.1713. the dining room had many spots where paint had flaked off, which erased any ambiance that might have been. Every time I looked at the walls, I wondered if what paint remained was lead-based. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. We were seated promptly at our reservation time. Looked like a dark beer online. Didn’t have any food but I’ll definitely be back. The sommelier came by and offered each of us a complementary aperitif-lovely old school touch. Thankfully it was happy hour (something I was unaware of) and they were half off. by: WOTV 4 Women web staff. Save. You could swim in that broth. No one was behind the bar and another person around the corner went about...her business and ignored me sitting there. A cozy place with a beautiful interior is all you need for a holiday with your family. So we ordered one to split, my w/o, my wife's with swiss cheese. GRAND RAPIDS, MI — New Hotel Mertens, a French-style restaurant in downtown Grand Rapids that has been closed since March because of the coronavirus pandemic, is changing its name. Haute at New Hotel Mertens Registration on or use of this site constitutes acceptance of our User Agreement, Privacy Policy and Cookie Statement, and Your California Privacy Rights (each updated 1/1/21). Their "non-COVID menu from earlier times looks very inviting....who knew anyone in Western Michigan served good French food? The chocolate bundt cake was moist, too large for being on a pastry tray and tasted like it was topped with Hershey syrup... great if I was making this at home....not so great if you’re paying $40 per person. Not necessarily a bad thing, but the “chocolate” tart had only shavings on top.... couldn’t find any other chocolate but got an artificial almond flavoring. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Get quick answers from New Hotel Mertens staff and past visitors. The food and drinks were fantastic and our waitress was such a darling, however there were not many options to choose from on the food menu....But if you want to spend a pretty penny on steak, then this is your place.More, I have been trying to get a drink for twenty minutes. We shared their mussel appetizer. It came fairly promptly. “When you choose a steak at Mertens Prime, it will be done with a flair and polish unique to the area.”, The restaurant’s bakery, New Hotel Mertens Bakery, is also being renamed. | Analytical Lite BY SKETCHTHEMES. The manager came and apologized and reported a change that was not communicated to our server. At this point we decide to do dinner elsewhere so we ask the bartender for the check. We have dinner reservations- I hope the service improves. I decide against wine and choose a draft. So we ordered one to split, my w/o, my wife's with swiss cheese. The sommelier came by and offered each of us a complementary aperitif-lovely old school touch. NEW HOTEL MERTENS. We've enjoyed New Hotel Mertens on several occasions, but this evening was the best for the authenticity of their French cuisine. We were seated promptly at our reservation time. Luscious! Our server took our drink and appetizer orders (did not hurry us to order our entrees even though this was a busy evening-thank you for the gracious timing of our meal). but was properly served and was delicious! The pastry...selection was very disappointing....of the assortment of five pastries, three were chocolate themed. Restaurants are hurting under the COVID-19 pandemic, but businesses are looking for creative ways to safely get food in the hands of customers. Share. than the meal...that took 55 minutes to be prepared. Scoped out the main floor, found the dining room, ordered (from the Covid-limited menu) a Philadelphia cheese steak. As well the “lemon” tart lacked lemon flavor completely and if you did manage to get any lemon it was very artificial. So far it...is pretty bad- not sure that it’s worth it.More, ....and parked right in front. Thankfully it was happy hour (something I was unaware of) and they were half off. Unfortunately, one of the specials was not as described by the server. “After nearly three years, it was clear the use of the word “hotel” was causing confusion in the community,” owner Anthony Tangorra said in a statement. New Hotel Mertens, located at the corner of Oakes Street SW and Commerce Avenue SW in Grand Rapids, is changing its name to Mertens Prime (Neil Blake | MLive.com file photo)Neil Blake | MLive.com. However, one of the items ordered was not what was served. 2016 James Beard Foundation Best Chef Midwest, Paul Berglund, joined Mertens in December 2020 and is debuting his menu in early 2021. My...seared foie gras was perfectly prepared. Great wine list with an esteemed list of Bordeaux by-the-bottle, with one 2014 First Growth going for $950. 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Get directions, reviews and information for Cafe Mertens in Grand Rapids, MI. the dining room had many spots where paint had flaked off, which erased any ambiance that might have been. New Hotel Mertens is located at 35 Oakes St. SW in Grand Rapids, Michigan and is named after Charles H Mehrtens, an immigrant from Germany who founded and the property, which was originally a hotel. We have eaten a few times here and this was the first time we had any miscues. A wine steward came with a bottle of wine-not the one I had ordered. Indeed logo. The bartenders are making drinks and won’t even make eye contact. Our server, Allison, made the evening even so enjoyable. Very nice ambiance, bar fixtures and tile work. Skip Navigation. I sit back down and we decide to finish our drinks and have an early dinner in the restaurant. ruin a steak", and had never had one before. While it was tasty, it wasn't what was expected. ... Sign-up for the Experience Grand Rapids newsletter, The Travel Link. Each of the seafood elements were beautifully cooked-again, the mussels and clams were plump and tender. Street parking is free on select holidays and after certain hours at meters. Our server having noticed this and the earlier miscue, took the entree item and the dessert off the bill. We had left room for dessert. A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. Can a vegetarian person get a good meal at this restaurant? Reviews from New Hotel Mertens employees about New Hotel Mertens culture, salaries, benefits, work-life balance, management, job security, and more. The tea sandwiches, of which there was a nice variety, were nothing to write home about....plain and the bread was on the stale side, like the sandwiches had been sitting uncovered for too long. I sit back down and we decide to finish our drinks and have an early dinner in the restaurant. 35 Oakes St. SW; Grand Rapids, MI 49503; Neighborhood: Heartside (616) 551-1713; Reserve Now ; Visit Website › E-mail › While we are still at the bar 2 obviously homeless persons come in. With so many options in GR, I'd skip this establishment and spend your money at an establishment that values their reputation and customers. Our entrees arrived with a flair. GRAND RAPIDS, Mich. — A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. I ordered a dish I have not had before-the bouillabaisse. “We are steadfast in our desire to not change who we are at our core and to retain our French menu and sensibilities,” Tangorra said. We shared their mussel appetizer. I ordered a dish I have not had before-the bouillabaisse. My hotel's room service was more appetizing (and arrived faster!) Luscious! A French restaurant, bakery, and rooftop lounge in Grand Rapids is changing its name to avoid "hotel" confusion and is introducing a new concept. ENTER EVENTS SITE. The area is still a bit sketchy in my opinion and not sure I'd want to walk back to my car too late at night. The 8 oz beers I was charged for were $10.50 each! My daughter and I try to have afternoon tea whenever we visit an establishment that offers it. New Hotel Mertens. New Hotel Mertens | 35 Oakes St SW, Grand Rapids, MI, 49503 | It took a while to find the correct bottle (I would love to see their wine cave-must be confusing down there!) Our server, Allison, made the evening even so enjoyable.More, My husband and are were starting off the Thanksgiving holiday at Hotel Mertens for drinks and dinner. The seafood was served in a bowl and the server then added the saffron broth with a flair. My daughter and I try to have afternoon tea whenever we visit an establishment that offers it. I go to use the bathroom and while they are nice, they are unisex something I find borderline disgusting in establishments. I decided to have a cheese course accompanied by a lovely barsac dessert wine-lovely. The service is typically elegant and unrushed. GRAND RAPIDS, MI — New Hotel Mertens, a French-style restaurant in downtown Grand Rapids that has been closed since March because of the coronavirus pandemic, is changing its name. Menu & Reservations ... Je'taime New Hotel Mertens. After about a minute of ignoring me she decides to give me a drink menu. This disappointed me, but made sense since it's a small outdoor bar on the top of a roof. Starting in October when the restaurant is expected to reopen, it will be called Mertens Prime, the restaurant announced in a news release. mertens hospitality . phone 616.551.1713 info@newhotelmertens.com new hotel mertens 35 oakes st. sw grand rapids, mi 49503 Haute at New Hotell Mertens | Rooftop Lounge in Downtown Grand Rapids. 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